About Mr. Floworks
Established on Trust, Service and Quality Work
Since Mr. Floworks was founded, the company has remained committed to a set of core values that are rooted in performing quality work at honest prices. We’ve never lost sight of that local connection. Today, Mr. Floworks is a company united by a set of values and a belief in providing the best customer service possible. And through experience, we’ve learned that exemplary service comes naturally when you truly care about your customers. At Mr. Floworks, we love what we do and we believe in it.
Our Code Of Values
Our only priority is to provide the highest level of customer service.
Respect
- Treating others as we would like to be treated.
- Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
- Responding in a timely fashion.
- Speaking calmly and respectfully, without profanity or sarcasm.
- Acknowledging everyone as right from their own perspective.
Integrity
- Making only agreements we are willing, able and intend to keep.
- Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
- Looking to the system for correction and proposing all possible solutions if something is not working.
- Operating in a responsible manner: "Above the line…"
- Communicating openly and with purpose.
- Asking clarifying questions if we disagree or do not understand.
- Never saying anything about anyone that we would not say to him or her.
Customer Focus
- Continuously striving to maximize internal and external customer loyalty.
- Making our best effort to understand and appreciate the customers' needs in every situation.
- We always listen carefully to each of our customers.
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We endeavor to respond quickly to our customers’ needs with open, upfront commitments.
These values and the practices based on them are the foundation of our service, our philosophy, and our daily lives at Mr. Floworks.
10 Great Reasons to Choose
Mr. Floworks
- Never an Overtime Charge
- Upfront Pricing
- Exceptional Customer Service
- Locally Owned and Operated
- Licensed and Insured
- Excellent Workmanship Guaranteed
- Courteous & Professional
- Convenient Appointment Times
- Flexible Service Options
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Always looking for opportunities to make tasks fun and spread joy!
